How BidIt Works

How Bidit Works

Bidit is a capability used by Starbuy to allow a customer to make an offer on selected items, rather than paying the listed price. When you see a Bidit prompt on a product, you can submit a private offer for what you'd like to pay, rather than just buying at the listed price. Bidit checks your offer against the rules StarBuy has set and responds in seconds with one of:

● Accept: Your offer is approved and you can check out at the Accepted price.

● Counter-offer: StarBuy suggests an alternative price to you. You can accept it, and that is your new price, or you can decline by simply leaving the page.

● Voucher or alternative: Sometimes you'll be offered a voucher or an alternative experience.

● Decline: If you have 2 declined offers in one product session, it means that your offers weren't accepted this time. To operate fairly, you will only be able to reuse Bidit on this specific product after a short cooldown, which is typically set at midnight. Things change regularly, so we recommend you come back and try again.

 

Here are some common questions and answers about Bidit

● Am I bidding against other customers? No, this is just between you and Starbuy. Your offer is private. You are not competing with anyone else.  

● How many bids a day can I make? You can make up to 2 bids, per product, per day. If your bids are declined on a specific product, you are not able to bid again until after the cooldown period, typically after midnight on the day of bidding. You are able to continue shopping on the site normally. You can also find another Bidit enabled product and try again.

● How long is the accepted price held for? A Bidit accepted price is typically held for between 24-48 hours. You can check by going to the product you bid on, and clicking the Bidit button, your accepted price will be shown again. If it is not shown, then you have been reset and you can bid again. It can also be impacted if Starbuy change their pricing within that time period. If that happens, you will need to rebid.

● Do I have to use Bidit? No, if you simply want to pay the listed price, you can add the product to cart using the normal steps

● Who are you buying from? Once your offer is accepted, you can complete your purchase at that price through the standard Starbuy checkout process. The accepted offer becomes a binding contract when you complete your payment at checkout, just like any other purchase from this site. Your purchase is with Starbuy. As the seller, they are responsible for processing your payment, fulfilling your order, and handling returns and customer service. Bidit Pty Ltd (ACN 691 094 372) provides the technology that provides the offer process. Bidit does not sell goods, take payment, or hold any goods.

 

A few things to know:

● Not every product has Bidit on it; only products that Starbuy have enabled.

● Offers aren't guaranteed to be accepted. Starbuy sets the rules, and your offer may not be accepted.

● An accepted offer locks in the price; the sale becomes binding when you complete the payment at checkout. If you don't complete the checkout in time, the agreed price may lapse.

● Accepted prices are private. Other customers may have made different offers and paid different prices. There is no public Bidit price.

● You pay through normal checkout. No payment details go to Bidit.

● Returns work the same as any other Starbuy order. Starbuy standard returns policy applies, including under Australian Consumer Law